SERVICE

Standard Warranties

PLATOON offers customers assurance through competitive warranties. To review or download a copy of your product warranty visit our Standard Warranties page. To renew or enhance your warranty contact a Planar representative at 1-844-697-5286 or [email protected]

Pro Services and Plans

PLATOON’s suite of Pro Services and Plans offer professional support for installation, maintenance and repair of your PLATOON display(s). Our Product Service Plans and Professional Services provide flexibility, ensuring optimal support, and have the peace of mind that projects and services are performed on-time and on-budget.

Product Service Plans

PLATOON displays are designed to last, but should you have a problem, rest assured – you will be covered. More than an extended warranty, Planar product service plans protect your investment, minimize downtime and eliminate uncertainty.

Coverage
  • 100% coverage on parts and labor
  • Genuine factory parts replacement shipped in advance
  • Up to five years of coverage available
  • Replaces standard warranty – Protection starts day one
Availability
  • Plans offered on PLATOON’s full line of displays
  • Custom plans upon request
  • Renewal plans also available
Added Benefits
  • Access to 24/7 emergency support
  • Unlimited access to plan support and benefits

Professional Services

Proper set-up and ongoing maintenance can extend and enhance the life of a display system. PLATOON professional services provide access to PLATOON’s global network of dedicated technicians trained to ensure your system is installed, maintained and repaired to optimal standards.

Services Offered
  • Installation
  • Preventative maintenance
  • On-site repair
  • On-site training
Worldwide Network of Experienced Technicians
  • All services performed by PLATOON technicians
  • Services can be rendered to any location worldwide
Flexibility
  • Engage PLATOON technicians where you need them
  • Ability to customize services required
Added Benefits
  • Watch and learn from PLATOON experts
  • Service plans and standalone services available

PLATOON understands not all of our customers require the same support. To learn more about service plan options contact a PLATOON representative at 1-844-697-5286 or [email protected]

Repair Services

PLATOON has built a wealth of knowledge that delivers advantages not only in manufacturing, but in repairing displays. All repairs are completed by PLATOON professionals dedicated to repairing products quickly, with care and experience.

If you are interested in PLATOON out-of-warranty repair services contact your PLATOON service representative at 1-844-697-5286 or [email protected]

Check Warranty/RMA Status Online

Use this interactive tool to easily check the status of your Warranty or returned product.